Commercial goods moving between Canada and the USA
GoorooShip service
Customs Brokerage
Get help clearing cross-border shipments — from commercial invoice guidance to customs clearance — so your goods move across the border with the right documentation.
Common use cases
Where this service fits.
Examples of the shipments and workflows businesses commonly bring to GoorooShip.
Shipments requiring a commercial invoice and product details
Businesses unfamiliar with cross-border paperwork
Imports or exports that need help understanding clearance steps
Shipments delayed because documentation needs correction
The service
What it is
A customs broker helps shipments clear customs by preparing and submitting the required documentation on your behalf. For cross-border shipping between Canada and the USA, correct paperwork is what keeps shipments moving instead of being held at the border.
Designed for you
Who it’s for
- Businesses shipping cross-border between Canada and the USA
- Sellers who need help preparing commercial invoices and customs paperwork
- Shippers who want to reduce the risk of customs delays
Included
What you can do
- Guidance on commercial invoices and required customs documentation
- Support with customs clearance for cross-border shipments
- Help understanding what your specific shipment needs to cross the border
A clearer workflow
How it works
From shipment details to delivery, each step stays connected in your GoorooShip account.
- 01
Tell us about your cross-border shipment.
- 02
We help you prepare the required documentation, such as a commercial invoice.
- 03
Your shipment is submitted for customs clearance with the right paperwork.
- 04
Your goods continue to their destination once cleared.
Before you begin
Information to have ready.
Better shipment data produces a more useful quote and a smoother handoff.
- Exporter, importer, and consignee contact information
- Detailed description, quantity, and value of each item
- Country of origin and reason for export
- Applicable product classification information when known
- Carrier, service, and shipment reference details
Plan ahead
Important service considerations.
These details can affect eligibility, timing, documentation, or the final carrier charge.
Accurate descriptions
Generic descriptions such as “parts” or “samples” may not give customs enough information to process the goods.
Duties and taxes
Clearance, duty, and tax treatment depends on the goods, origin, value, destination, and current regulations.
Changing requirements
Cross-border rules can change. Confirm current requirements for the specific shipment instead of relying on an old threshold or example.
Helpful answers
Frequently asked questions
Still have questions? Our Canadian support team can help.
- What does a customs broker do?
- A customs broker prepares and submits the documentation a shipment needs to clear customs, and helps ensure it meets the destination country’s requirements — reducing the chance of delays.
- What is a commercial invoice?
- A commercial invoice describes the goods, their value and other details customs authorities need. See our Knowledge Base guide on preparing a commercial invoice for international shipping.
- Cross-border rules seem to keep changing — how do I stay current?
- Cross-border customs requirements (for example around de-minimis treatment and clearance) do change. Rather than rely on a fixed figure, check our latest shipping-update posts and contact us for guidance on your current shipment.
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