Commercial goods being imported into Canada
GoorooShip service
Customs Brokerage
Importing goods into Canada? Customs clearance is handled by our partner Ezcustoms Inc., a licensed CBSA customs broker, so your goods clear the border with the right documentation.
Customs brokerage service is offered by our partner Ezcustoms.
Common use cases
Where this service fits.
Examples of the shipments and workflows businesses commonly bring to GoorooShip.
Shipments requiring a commercial invoice and product details
Businesses unfamiliar with Canadian import requirements
Imports that need help understanding clearance steps
Shipments delayed because documentation needs correction
The service
What it is
A customs broker helps shipments clear customs by preparing and submitting the required documentation on your behalf. GoorooShip is not a customs broker; for imports into Canada, this service is provided by our partner Ezcustoms Inc., a licensed CBSA customs broker. Ezcustoms does not provide import clearance into the USA or other countries.
Designed for you
Who it’s for
- Businesses importing goods into Canada
- Sellers who need help preparing commercial invoices and customs paperwork
- Shippers who want to reduce the risk of customs delays on imports into Canada
Included
What you can do
- Customs clearance for imports into Canada, provided by Ezcustoms Inc., a licensed CBSA customs broker
- Guidance on commercial invoices and required customs documentation
- Help understanding what your shipment needs to clear customs in Canada
A clearer workflow
How it works
From shipment details to delivery, each step stays connected in your GoorooShip account.
- 01
Provide your import shipment details and the required documentation, such as a commercial invoice.
- 02
Ezcustoms, a licensed CBSA customs broker, prepares and files your shipment for customs clearance with CBSA.
- 03
Your goods continue to their destination once cleared.
Before you begin
Information to have ready.
Better shipment data produces a more useful quote and a smoother handoff.
- Exporter, importer, and consignee contact information
- Detailed description, quantity, and value of each item
- Country of origin and the purpose of the shipment
- Applicable product classification information when known
- Carrier, service, and shipment reference details
Plan ahead
Important service considerations.
These details can affect eligibility, timing, documentation, or the final carrier charge.
Accurate descriptions
Generic descriptions such as “parts” or “samples” may not give customs enough information to process the goods.
Duties and taxes
Clearance, duty, and tax treatment depends on the goods, origin, value, destination, and current regulations.
Changing requirements
Cross-border rules can change. Confirm current requirements for the specific shipment instead of relying on an old threshold or example.
Helpful answers
Frequently asked questions
Still have questions? Our Canadian support team can help.
- Is GoorooShip a licensed customs broker?
- No. GoorooShip is not a licensed customs broker. Customs brokerage is provided by our partner Ezcustoms Inc., which is a licensed CBSA customs broker.
- Does this cover shipments to the USA?
- No. Our partner Ezcustoms provides customs clearance for imports into Canada only. It does not provide import clearance into the USA or other countries.
- What does a customs broker do?
- A customs broker prepares and submits the documentation a shipment needs to clear customs, and helps ensure it meets the destination country’s requirements — reducing the chance of delays.
- What is a commercial invoice?
- A commercial invoice describes the goods, their value and other details customs authorities need. See our Knowledge Base guide on preparing a commercial invoice for international shipping.
- Cross-border rules seem to keep changing — how do I stay current?
- Cross-border customs requirements (for example around de-minimis treatment and clearance) do change. Rather than rely on a fixed figure, check our latest shipping-update posts and contact us for guidance on your current shipment.
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