Contact GoorooShip
Let’s solve your shipping question.
Need help with a quote, a shipment, your account, or a cross-border requirement? Send our Canadian team a message.
Email supportsupport@goorooship.ca
Visit us
1835 Meyerside Dr. Unit 7
Mississauga, ON L5T 1G4
Send a message
How can we help?
Include the carrier and tracking number if your question is about an existing shipment. Please do not include payment details.
Before you write
Frequently asked questions
Looking for a shipment's status? Track and trace. Want to see the plans? Compare pricing.
- How can I contact GoorooShip?
- You can send a message with the form on this page, email support@goorooship.ca, or call +1 888 346 6766.
- What are your support hours?
- Our team is available Monday to Friday, 9am to 5:30pm ET.
- What can I contact the GoorooShip team about?
- Our Canadian team can help with quotes, shipments, tracking, account questions, API integration, and cross-border shipping.
- What should I include if my question is about an existing shipment?
- Include the carrier and the tracking number. Please do not include payment details in your message.
- Can I check my shipment's status before contacting you?
- Yes. If you booked the shipment through GoorooShip, you can see its latest available update on the track and trace page.
- Do I need to contact you to get a quote or book a shipment?
- No. You can create a free GoorooShip account, compare rates, and book your next shipment yourself at any time.
- Where is GoorooShip's office?
- GoorooShip's address is 1835 Meyerside Dr. Unit 7, Mississauga, ON L5T 1G4.
Prefer to self-serve?
Get started free →Skip the wait — create your account now.
Compare rates and book your next shipment yourself, any time.